Customer Feedback Collection Made EasyWhenever and wherever are you interact with your customers, we help you measure what they’re thinking and how they’re feeling
Just ask your customers what they’re thinking
Running customer surveys sounds easy. But when you have hundreds and thousands of customers, collecting customer feedback efficiently is a technical challenge. And it’s hard to know what questions to ask and when.
Kanari helps you collect customer feedback automatically, whatever channel, whatever device and whatever stage in the customer journey. And we work with you to design the optimum customer feedback strategy for your specific business.
Every touch point monitored. Every opinion Collected
- Poll customers anywhere Gather customer insight wherever your customers are. Use tablets in-store to capture feedback at the point of sale, send surveys via email, QR code or SMS. And easily add surveys to your website or your app.
- Customise your surveys Our visually appealing and engaging surveys can easily be customized to match your brand. And you can completely white label the experience, so your customers only see your company.
- Adapts to mobile devices With customers often completing surveys on mobile devices, it’s vital that the user experience is simple and smooth. Kanari surveys automatically adapt to the device being used.
- Smart survey design We work with you to design a survey experience that will encourage the most responses. And we create surveys that ask the right questions, at the right time, so you always get the best customer insights.
It used to be difficult to know what your customers were thinking. Now it’s effortless
You can now collect customer feedback automatically. That is a big step forward. But it’s not enough, because now you have a different problem: a deluge of data that needs analyzing.
How do you process all the customer feedback you’re collecting? How do you turn it into something useful? And how do you do that efficiently?
With Kanari, you do it automatically. Click below to find out how.